Frequently Asked Questions

• We only accept Cash On Delivery to ensure Customer insurance on Product Arrival.

• We provide Cooled Next Day Delivery to all Emirates of the UAE when ordered by 6 PM The day before.
• All orders are shipped in plain, unbranded packaging with no indication of the contents on the exterior label.
• Complimentary shipping on orders over 300 AED

• Most peptides should be stored in a cool, dry place. For long-term stability, refrigeration or freezing may be recommended. Specific storage instructions are provided with each product.

Once your order ships, you'll receive a tracking number via email. You can use this to monitor your delivery status.

• You can reach our customer support team via our email address (Support@afiyalabs.ae). We are dedicated to supporting our UAE clients.

• Yes, each product has a test certificate on the product page specific to the batch. This certificate verifies the chemical purity and content of the peptides, ensuring full transparency and safety in research.

• Contact us, we provide custom orders!

• Due to the nature of research chemicals, we do not accept returns once products are shipped. However, if there is an issue with your order, contact us immediately.

• No. All products sold on this site are strictly for laboratory research and development purposes only. They are not intended for human consumption, diagnostic, or therapeutic use. By purchasing, you acknowledge you are a qualified researcher.